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1.
Electronic customer relationship management by
  • Fjermestad, Jerry
  • Romano, Nicholas C
Series: Advances in management information systems, 1554-6152 ; v.3. | Advances in management information systems
Material type: Text Book
Publication details: New Delhi: PHI, 2009
Availability: Items available for loan: IIT Gandhinagar (1)Call number: 658.812 ELE.

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2.
Information security : policy, processes, and practices by
  • Straub, Detmar W. (Ed.)
  • Baskerville, Richard [Co-editor]
  • Goodman, Seymour E [Co-editor]
Series: Advances in management information systems ; v. 11.
Material type: Text Book
Publication details: New Delhi: PHI Learning, 2009
Availability: Items available for loan: IIT Gandhinagar (1)Call number: 005.8 STR.

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