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1.
Thanks for the feedback: the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) by
  • Stone, Douglas
  • Heen, Sheila [Co-author]
Publication details: New York: Penguin Books, 2015
Availability: Items available for loan: IIT Gandhinagar (1)Call number: 153.68 STO.

2.
Difficult conversations: how to discuss what matters most by
  • Stone, Douglas
  • Patton, Bruce
  • Heen, Sheila
Publication details: New Delhi: Penguin Random House, 1999
Availability: Items available for loan: IIT Gandhinagar (1)Call number: 158.2 STO.

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