TY - BOOK AU - Datt, Rashmi TI - And the lion smiled at the rabbit: manage emotions to win SN - 9788183282543 U1 - 153.8 PY - 2012/// CY - New Delhi PB - Wisdom Tree KW - Self-control KW - Emotions KW - Career Planning & Guidance (CPG) N1 - Machine generated contents note: Self-regulation 1.Why Manage our Emotions? 2.Learning to Maintain Internal Balance Self-acceptance and Self-belief 3.Accepting your own Imperfections 4.Challenging Negative Thoughts 5.Projecting a Confident Image Self-motivation 6.Receiving Praise Without Losing your Balance 7.Taking Negative Feedback Gracefully Building Rapport and Managing Relationships 8.The ART of Winning People 9.Handling Difficult Conversations Assertively 10.Giving Negative Feedback and Getting Positive Results Handling Conflicts and Difficult Situations 11.Knowing your Style of Conflict Management 12.Mastering Skills and Strategies for Conflict Resolution 13.Dealing with Difficult Situations with Flexibility 14.Choose your Battles Wisely, Act Boldly N2 - A refreshingly fresh look at how emotions come into play at the work place as a leader, team player and peer.-'Tiger' Tyagarajan, President and CEO, Genpact, India Very engaging reading.- Atul Punj, Chairman and Founder of Punj Lloyd ER -