TY - GEN AU - Plattener, Hasso AU - Meinel, Christoph AU - Leifer, Larry TI - Design thinking: understand, improve, apply SN - 9783642266386 U1 - 658.514 PY - 2011/// CY - Berlin: PB - Springer KW - Creative Thinking KW - System Design KW - Organizational Change KW - Technological Innovation KW - Industrial Management KW - Design Thinking KW - Information Technology N1 - Includes bibliography and references N2 - In this book, the researchers take a system's view that begins with a demand for deep, evidence-based understanding of design thinking phenomena. They continue with an exploration of tools which can help improve the adaptive expertise needed for design thinking. The final part of the book concerns design thinking in information technology and its relevance for business process modeling and agile software development, i.e. real world creation and deployment of products, services, and enterprise systems ER -