TY - BOOK AU - Cialdini, Robert B. , TI - Influence : the psychology of persuasion SN - 9780061241895 U1 - 153.852 CIA PY - 2007/// CY - New York PB - HarperCollins Publishers KW - Mental processes & intelligence KW - Persuasion KW - Psychology N1 - Includes bibliography and index ER -