Donald A. Norman, Things that make us smart defending human attributes in the age of the machine by Donald A. Norman - - Cambridge : Massachusetts Perseus Books., 1993 . - xiv,290p.: ill; 24 cm. - - . Includes bibliographical references and index ISBN: 9780201626957 = Nat. Bib. No.: Nat. Bib. Agency Control No.: Subjects--Meeting Names: Subjects--Index Terms: Social processes Human-machine systems Technology LC Class. No.: / Dewey Class. No.: 303.4834 DON