TY  - BOOK
TI  - Crisis management : master the skills to prevent disasters
T2  - Harvard business essentials
SN  - 9781591394372
U1  - 658.4056 CRI 
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press
KW  - General management
KW  - Crisis management
N1  - Includes bibliographical references and index
ER  -