TY  - BOOK
AU  - Fisher, Roger.
AU  - Patton Bruce.
AU  - Ury, William .
TI  - Getting to yes: negotiating agreement without giving in
SN  - 9780140157352
U1  - 158.5  FIS 
PY  - 2011///
CY  - New York
PB  - Penguin Books
KW  - Applied psychology
KW  - Negotiation
KW  - Administration
N1  - Includes bibliographical references.
ER  -