TY - BOOK AU - Booher, Diann TI - E-Writing : 21st-century tools for effective communication SN - 9780743412582 U1 - 651.79 BOO PY - 2001/// CY - New Delhi PB - Pocket books KW - Office services KW - Electronic mail messages KW - Voice mail systems.Business communication. N1 - Includes bibliographical references (p. 361-362) and index. ER -