TY  - BOOK
AU  - Kuniavsky, Mike.,
TI  - Observing the user experience : a practitioner`s guide to user research
T2  - Morgan Kaufmann series in interactive technologies
SN  - 9781558609235
U1  - 004.019 KUN 
PY  - 2003///
CY  - New York
PB  - Morgan Kaufmann Publishers,
KW  - Data processing & computer science
KW  - Human-computer interaction
KW  - User interfaces (Computer systems)
N1  - Includes bibliographical references (p. 542-544) and index
UR  - http://catdir.loc.gov/catdir/description/els031/2002115471.html
UR  - http://catdir.loc.gov/catdir/toc/els031/2002115471.html
ER  -