Murphy, Herta A. , <br/><br/>
Effective business communications 
 Business communications . 

 - 7th ed. . 
 - New Delhi:  Tata Mcgraw Hill.,  1997. 
 - xxii, 617 p.:   col. ill.;  26 cm. . 
<br/><br/> Includes bibliographical references and index.  
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>651.7 MUR