Conflicted: how productive disagreements lead to better outcomes

By: Publication details: Harper Business, 2021. New York:Description: x, 286 p. ; pb, 24 cmISBN:
  • 9780571316943
Subject(s): DDC classification:
  • 303.69 LES
Summary: Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books IIT Gandhinagar General Stacks General 303.69 LES (Browse shelf(Opens below)) 1 Available 030501

Includes bibliographical references and index.

Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse

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