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Crucial conversations: tools for talking when stakes are high

Patterson, Kerry.,

Crucial conversations: tools for talking when stakes are high by Kerry Patterson - 2nd ed. . - New York: McGraw Hill, 2012. - xviii, 244 p.: 23cm. - - .

Includes bibliographical references and index.

ISBN: 9780071771320 =

Nat. Bib. No.:

Nat. Bib. Agency Control No.:

Subjects--Meeting Names:

Subjects--Index Terms: Mental processes & intelligence Interpersonal communication. Interpersonal relations.

LC Class. No.: /

Dewey Class. No.: 153.6 PAT

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